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Online Banking queries

 

Get answers to Online Banking transaction alert related queries

Non-receipt of transaction alert

 

Check frequently asked questions related to non-receipt of a transaction alert

FAQs

I HAVE NOT RECEIVED AN ALERT FOR MY TRANSACTION ?

You will get an alert for all transactions done through Online Banking. In case you do not receive an SMS alert, please check:

 

If you have network

 

If you haven’t blocked Standard Chartered Bank as a sender

 

If your mobile number is updated in our records. You can check the same under “Profile Details” section in Online Banking.

 

If you still don’t receive the alert, please wait for a few minutes to account for any network-related delays.

 

Click here to register for Online Banking or SC Mobile.

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