FAQ
Your Standard Chartered Bandhan Credit Card will get de-activated by 31st December, 2023 (provided you are not overdue on payments for the card).
All clients holding Standard Chartered Bandhan One, Bandhan Plus and Bandhan Xclusive variants will have their credit cards de-activated as per the mentioned dates.
All Standard Chartered Bandhan Bank Cardholders who do not have any payment overdue or are not holding any other Standard Chartered Bank Credit Card will receive a Standard Chartered Rewards Credit Card, as a replacement for the Standard Chartered Bandhan Credit Card.
To know more about your Rewards Credit Card, please click here
Your credit limit on your Rewards Credit Card will be the same as that on your Standard Chartered Bandhan Credit Card.
The Rewards Credit Card will be dispatched to your registered mailing address within 30 days of the Email and SMS communication sent to you regarding de-activation of your Standard Chartered Bandhan Credit Card.
The new Rewards Credit Card will be delivered to your registered mailing address with the Bank.
To update your ‘mailing address’, you can follow a few simple steps:
Step 1: Login to your Internet Banking/SC Mobile app:
Step 2: Go to ‘Update Profile Details’ from the list of links on the left
Step 3: Update Office Address or Permanent Address as per your latest details
Step 4: Edit ‘Mailing Address’ and change to ‘Permanent/Office’ address where you want your card to be delivered
Step 5: Review and Save the changes
Alternatively, you can also visit our nearest branch.
A. All unredeemed reward points on Standard Chartered Bandhan Credit Card will be transferred to your Rewards Credit Card, if you are eligible for Rewards Credit Card (refer to Point 3 for eligibility), within 10 days of de-activation of your Standard Chartered Bandhan Credit Card. If you are not eligible for Rewards Credit Card since you already hold another Standard Chartered Credit Card (except Smart Credit Card) and do not have any payment overdue, an equivalent value of reward points of your unredeemed reward points on Standard Chartered Bandhan Credit Card will be transferred to your other active Credit Card within 10 days of de-activation of your Standard Chartered Bandhan Credit Card.
In case your Rewards Credit Card is not delivered by 31/12/2023, you can redeem your accrued reward points till 31/12/2023, failing which your reward points will be lapsed.
Please call Phone Banking for any query or request with respect to your Standard Chartered Credit Card.
Your Standard Chartered Bandhan Bank Credit Card will not be de-activated till the time you have cleared all the outstanding payments and the Bank shall be entitled to exercise its rights as per the card agreement executed with you. Moreover, all clients having payments overdue will not be eligible for Rewards Credit Card or will be able to redeem reward points accrued on their Standard Chartered Bandhan Credit Card.